How do I export my data?
Export bookings, customers, and financial records for accounting, reporting, migration, or a data subject request.
- export
- data
- gdpr
- accounting
Your data is yours, and it is exportable at any time.
From the interface
Most list views have an Export action that respects the filters currently applied. Filter first, export second — it is far easier than exporting everything and cutting it down afterwards.
| Export | Contains |
|---|---|
| Bookings | Status, payment status, amounts, participants, departure, payment reference |
| Customers | Contact details, tags, consent state, booking count, lifetime value |
| Availability | Departures, capacity, seats sold, assigned staff and vehicle |
| Payments | Amounts, currency, status, refunds, Stripe payment intent references |
| Incidents | Date, severity, description, actions, follow-up |
Via the API
For scheduled or large exports, paginate the API. See the export example for a working script.
For accounting
Filter bookings by date range and paymentStatus=PAID, then export. Reconcile using the payment intent reference against your Stripe payouts — matching on amount alone produces false matches whenever two bookings cost the same.
For a data subject request
If a traveller asks for a copy of their data, or asks you to delete it:
- Find the customer record.
- Export their record, bookings, and timeline.
- For deletion, use record-level deletion — but check your legal retention obligations first. Invoices and tax records usually must be retained regardless of a deletion request.
You are the controller for traveller data in your workspace; Tripistic is the processor. See the DPA and GDPR.
If you cancel your subscription
Your data remains exportable for 30 days after cancellation, then is deleted in line with our retention schedule. Export before that window closes.
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